Conditions

General Terms and Conditions

1. Scope

The following terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade or independent professional activity.

The following applies to entrepreneurs: if the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they will only become part of the contract if we have expressly agreed to them.

2. Contracting Party, Conclusion of Contract, Correction Options

The sales contract is concluded with EGA TRADE LTD, 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, Company No.: 15103449.

By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order/checkout button. Immediately after sending the order, you will receive another confirmation by email.

3. Contract Language; Storage of the Contract Text

The language(s) available for concluding the contract: German.
We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet after completion.

Note: If your shop primarily serves English-speaking customers, you may replace “German” above with “English”.

4. Delivery Conditions

We deliver free of charge.
Delivery is by mail/courier only. Self-collection of goods is unfortunately not possible.
We do not deliver to parcel stations/lockers.

5. Payment

The following payment methods are generally available in our shop:

Credit Card
Enter your credit card details during the order process. Your card will be charged immediately after you place the order.

PayPal / PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate with your login data, and confirm the payment order. The payment transaction will be carried out by PayPal immediately after the order is placed. Further information is provided during checkout.

Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have an online banking-enabled bank account, authenticate accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information is provided during checkout.

Google Pay
To pay via Google Pay (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland), you must be registered with Google, have activated Google Pay, sign in with your credentials, and confirm the payment order. The payment transaction is carried out immediately after the order is placed.

Apple Pay
To pay via Apple Pay (Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA), you must use the Safari browser, be registered with Apple, have activated Apple Pay, authenticate with your credentials, and confirm the payment order. The payment transaction is carried out immediately after the order is placed.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer the following payment options. Payment via Klarna is available to consumers only. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Details on the applicable payment option and further information are provided during checkout.

Klarna Pay in 14 Days (Invoice)
The invoice amount is due 14 days after shipment of the goods and receipt of the invoice.

6. Right of Withdrawal

Consumers have the statutory right of withdrawal as described in our Cancellation Policy.
Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of Title

The goods remain our property until paid for in full.

The following also applies to entrepreneurs: we retain title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you hereby assign to us in advance all claims arising from such resale in the amount of the invoice value—regardless of whether the goods have been processed or combined with a new item—and we accept this assignment. Your authority to collect receivables continues; however, we may also collect the receivables ourselves if you do not meet your payment obligations. At your request, we will release securities to which we are entitled to the extent that the realizable value of the securities exceeds the value of outstanding claims by more than 10%.

8. Warranty and Guarantees

8.1 Liability for Defects (Statutory Warranty)

Unless expressly agreed otherwise below, the statutory right of liability for defects applies.

The following limitations and shortened periods do not apply to claims based on damage caused by us, our legal representatives, or agents:

in the event of injury to life, limb, or health;
in cases of intentional or grossly negligent breach of duty and fraudulent intent;
in the event of a breach of essential contractual obligations (cardinal duties), the fulfilment of which is necessary for the proper performance of the contract and on whose compliance the contractual partner may regularly rely;
within the scope of a guarantee, if agreed; or
where the Product Liability Act applies.

Limitations vis-à-vis entrepreneurs
Only our own information and the manufacturer’s product descriptions included in the contract shall be deemed agreed as the quality of the goods; we assume no liability for public statements made by the manufacturer or other advertising claims. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from transfer of risk. Statutory limitation periods under § 445a BGB (recourse) remain unaffected.

Rules for merchants
Merchants must comply with the inspection and notification obligations set out in § 377 of the German Commercial Code (HGB). If you fail to make the notification prescribed there, the goods shall be deemed approved, unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

8.2 Guarantees and Customer Service

Any additional manufacturer guarantees and their exact conditions, where applicable, can be found with the product and on the specific information pages in the online shop.

9. Liability

We are always fully liable for claims based on damage caused by us, our legal representatives, or vicarious agents:

in the event of injury to life, limb, or health;
in cases of intentional or grossly negligent breach of duty;
for guarantees, where agreed; or
where the scope of the Product Liability Act applies.

In the event of a breach of essential contractual obligations (cardinal duties), the fulfilment of which enables the proper execution of the contract and on whose compliance the contractual partner may regularly rely, our liability—also in the case of slight negligence—is limited to the foreseeable damage typical for the contract at the time the contract was concluded.

Otherwise, claims for damages are excluded.

10. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), available at:
https://ec.europa.eu/consumers/odr/

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Optional edits for your store (not part of the translation)

Clause 3 (Contract Language): If you operate primarily in English, change “German” to English.
Clause 4 (Delivery): If you now charge shipping for certain regions or use parcel lockers, update accordingly.
Clause 5 (Payments): Add/remove methods to match what’s live in your checkout.
Jurisdiction/Law: If needed, we can add governing law and venue.