Privacy Policy

Data Controller:
EGA WORLD LLC
30 N Gould St Ste N, Sheridan, WY 82801
info@egacollection.com

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information on how we process your data.

1. ACCESS DATA AND HOSTING

You can visit our website without providing any personal information. Each time a website is accessed, the web server automatically records what is known as a server log file, e.g. the name of the requested file, your IP address, the date and time of access, the amount of data transferred, the requesting provider (access data) and documents the access.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our services. This serves to protect our legitimate interests in a correct and optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

All access data will be deleted at the latest seven days after your visit to the website ends.

Hosting

Hosting and website display services are provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy notice, all access data and all data collected through the forms provided on this website are processed on their servers.

If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy notice.

Our service providers are located in and/or use servers in the USA and other non-EU/EEA countries. These countries do not have an adequacy decision from the European Commission. Cooperation with them is based on the standard data protection clauses of the European Commission.

Some of our service providers are located in countries for which the European Commission has determined an adequate level of data protection: Canada.

2. DATA PROCESSING FOR CONTRACT MANAGEMENT AND CUSTOMER COMMUNICATION

2.1 Data processing for contract management

In accordance with Art. 6 (1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because the data is necessary for contract processing and we cannot complete your order without it. The data collected can be seen in the respective input forms.

Further information about the transfer of data to our service providers (e.g., payment, shipping) can be found in the sections below.

After the contract has been completed, your data will be restricted from further processing and deleted after tax and commercial retention periods, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further use the data within the scope permitted by law.

2.2 Customer account

If you voluntarily create a customer account, we collect the personal data required for this purpose. Mandatory fields are marked accordingly. We process your data for the purpose of contract execution and responding to inquiries in accordance with Art. 6 (1) lit. b GDPR.

You may delete your customer account at any time by contacting us or using the delete function in the account. After deletion, your data will be removed unless you have expressly consented to further use.

2.3 Contact

When you contact us (e.g., via contact form, email), we collect the personal data that you voluntarily provide. Mandatory fields are marked accordingly. After your request has been fully processed, your data will be deleted unless further use has been expressly consented.

3. DATA PROCESSING FOR SHIPPING

For the purpose of fulfilling the contract in accordance with Art. 6 (1) lit. b GDPR, we transfer your data to shipping service providers commissioned with delivery.

This also applies to manufacturers or wholesalers when they handle delivery on our behalf (drop-shipping).

Some of our service providers are located in and/or use servers in China. These countries do not currently have an adequacy decision from the European Commission. Cooperation is based on standard data protection clauses.

4. DATA PROCESSING FOR PAYMENT PROCESSING

4.1 Payment processing

Depending on the selected payment method, we transfer the necessary data for payment processing to payment providers, banks, or technical service providers in accordance with Art. 6 (1) lit. b GDPR.

If the payment service provider collects the data directly on their site, the privacy notice of the respective provider applies.

4.2 Fraud prevention and payment optimization

We may provide payment service providers with additional information to prevent fraud and optimize payment processes. This serves our legitimate interest under Art. 6 (1) lit. f GDPR.

4.3 Klarna

If you choose Klarna payment services, we will request your consent in accordance with Art. 6 (1) lit. a GDPR to transfer the necessary data for payment and identity/credit checks to Klarna Bank AB. Details can be found in Klarna’s privacy notice.

5. EMAIL MARKETING

5.1 Newsletter

If you subscribe to our newsletter, we use the data you provide for this purpose based on your consent under Art. 6 (1) lit. a GDPR. You can unsubscribe at any time via a link in the email or by contacting us.

5.2 Newsletter delivery

Our newsletters may be sent by service providers in the USA. Cooperation is based on standard data protection clauses.

6. COOKIES AND OTHER TECHNOLOGIES

To make visiting our website attractive and enable certain functions, we use cookies. Some are deleted after your browser session (session cookies), others remain stored to recognize your browser later (persistent cookies).

Use of technically necessary cookies serves our legitimate interest according to Art. 6 (1) lit. f GDPR.

If you have given consent for further cookies (analytics, marketing), this is based on Art. 6 (1) lit. a GDPR and may be revoked at any time.

Browser cookie settings:

7. USE OF COOKIES AND THIRD-PARTY TECHNOLOGIES FOR WEB ANALYSIS & ADVERTISING

If you consent in accordance with Art. 6 (1) lit. a GDPR, we use third-party services for analytics and marketing. Data is deleted after the respective purpose has ended.

7.1 Google Services

We use technologies provided by Google Ireland Ltd. Data may be transferred to Google LLC (USA) and processed there. Cooperation is based on standard data protection clauses.

  • Google Analytics: collects usage data, creates pseudonymized profiles, sets cookies.

  • YouTube video plugin: data is transferred only when videos are played.

7.2 Facebook Services

We use:

  • Facebook Pixel

  • Facebook Analytics

  • Facebook Ads

Data may be transferred to Facebook Inc. (USA) based on standard data protection clauses.

8. SOCIAL MEDIA

8.1 Social plugins

Integrated as HTML links only. Data is transferred only when you click a button.

8.2 Online presence on Facebook, Instagram, YouTube

Data may be used for advertising and pseudonymized profiling if you consent under Art. 6 (1) lit. a GDPR. Provider privacy policies apply.

9. CONTACT AND YOUR RIGHTS

Under GDPR, you have the right to:

  • Request access to your stored data (Art. 15 GDPR)

  • Correction of inaccurate or incomplete data (Art. 16 GDPR)

  • Deletion of personal data (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to processing based on legitimate interest (Art. 21 GDPR)

  • Lodge a complaint with a supervisory authority (Art. 77 GDPR)

Right to object:
If your personal data is processed for direct marketing purposes, you may object at any time.

Contact

For questions regarding data collection, processing, correction, blocking or deletion of data, or to revoke consent, please contact us at the details provided in our legal notice.