EGA® | Chick Fluffy Slippers for Kids

**Shipping**

Orders are processed within 1–3 business days.

Estimated delivery after dispatch:
• United States, European Union & United Kingdom: 6–10 business days
• Other available destinations: 6–14 business days

Free standard shipping is available on all orders. Tracking information will be sent by email once your order has been dispatched.

Standard shipping costs and applicable import taxes and customs duties covered by EGA Collection are included or paid by us for eligible orders.

**Returns & Exchanges**

Returns or exchanges are accepted within 14 days of delivery.

Items must be unused and in their original condition. Return shipping costs are the customer's responsibility unless the item arrives damaged, defective, or incorrect.

**Damaged / Wrong Item**

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos.

Once verified, we will provide an appropriate solution, such as a replacement or refund, at no additional cost to you.

**Contact**

For any questions, please contact us at [info@egacollection.com](mailto:info@egacollection.com).