Terms of service

TERMS OF SERVICE

Last updated: August 26, 2026

OVERVIEW

Welcome to EGA Collection.

This website and online store are operated by EGA WORLD LLC. Throughout these Terms, the terms “EGA,” “EGA Collection,” “we,” “us,” and “our” refer to EGA WORLD LLC.

EGA WORLD LLC operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services or purchase products from us.

Please read these Terms carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.

Nothing in these Terms is intended to exclude, restrict, or override any mandatory consumer rights that apply to you under the laws of your country or jurisdiction.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the Services with the authorization and supervision required under applicable law.

To use certain parts of the Services or purchase products, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.

You represent that the information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, product colors and appearance may vary slightly depending on your device, display settings, lighting, photography, or other technical factors.

Measurements and dimensions provided on product pages are approximate unless expressly stated otherwise. Minor variations may occur where reasonably expected due to manufacturing or measurement methods.

Product descriptions, specifications, availability, and other information may be updated from time to time without prior notice.

We reserve the right to discontinue products and to limit quantities offered to any person, household, geographic region, or jurisdiction where reasonably necessary.

Nothing in this section limits any statutory rights you may have regarding products that are defective, damaged, incorrectly supplied, or otherwise not in conformity with applicable consumer law.

SECTION 3 — ORDERS

When you place an order through our store, you are making an offer to purchase the products included in that order.

Receipt of an automated order confirmation does not necessarily constitute final acceptance of your order. We reserve the right to accept, decline, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing or inventory errors, shipping restrictions, product unavailability, or other legitimate operational reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Please review your order carefully before submitting it.

If you wish to modify or cancel an order, contact us as soon as possible at info@egacollection.com. We will make reasonable efforts to accommodate your request, but we cannot guarantee that an order can be changed or cancelled once it has entered processing or has been dispatched.

Returns, cancellations, and refunds are subject to our Return & Refund Policy and any mandatory consumer rights applicable to your purchase.

Products purchased through our store are intended primarily for personal or household use. Commercial resale may require our prior authorization.

SECTION 4 — PRICES, CURRENCIES, TAXES AND BILLING

Product prices are displayed in the currency applicable to the market or region selected on our website.

Prices, discounts, promotions, and product availability may change without prior notice. The price applicable to your purchase will be the price displayed at checkout when you place your order, subject to correction of obvious errors as permitted by applicable law.

Depending on your location, displayed prices may include or exclude applicable taxes, duties, customs charges, shipping costs, or other charges.

Any amounts payable to EGA Collection will be clearly presented during checkout before you complete your purchase, to the extent required and technically available.

International orders may be subject to customs duties, import taxes, brokerage charges, or other government-imposed fees depending on the destination country and the shipping method used.

Where such charges are not expressly stated as included or prepaid by EGA Collection, they may be payable by the recipient, subject to applicable law.

Please review the information presented at checkout and our Shipping Policy before placing your order.

You agree to provide current, complete, and accurate billing, payment, and account information.

You represent that you are authorized to use the payment method submitted for your purchase.

SECTION 5 — SHIPPING AND DELIVERY

We ship to selected countries and regions made available through our online store.

Available shipping methods, estimated delivery times, and any applicable shipping charges will be displayed on our website or during checkout where applicable.

Delivery times are estimates and may vary.

International shipments may experience delays due to customs processing, carrier operations, weather, public holidays, local delivery conditions, regulatory inspections, or other circumstances outside our reasonable control.

We will make reasonable efforts to ensure orders are delivered within the estimated timeframe and in accordance with applicable consumer law.

Any provision concerning risk of loss or ownership of goods will apply only to the extent permitted by the mandatory consumer laws applicable to your purchase.

Further information regarding shipping and delivery is available in our Shipping Policy.

SECTION 6 — RETURNS AND REFUNDS

Returns, refunds, cancellations, defective products, damaged products, and incorrect items are handled in accordance with our Return & Refund Policy.

Eligible customers may have statutory cancellation or withdrawal rights depending on their location.

For example, consumers in the European Union, European Economic Area, and United Kingdom may have statutory rights relating to eligible distance purchases.

Nothing in these Terms or our Return & Refund Policy is intended to restrict rights that cannot legally be waived or limited.

Customers must contact us before returning an item and follow the return instructions provided by our customer support team.

Our registered business address is not necessarily the return address for an order.

SECTION 7 — INTELLECTUAL PROPERTY

The Services, including trademarks, brand names, logos, text, product descriptions, images, graphics, photographs, videos, audio, website design, and other content, are owned by or licensed to EGA WORLD LLC and are protected by applicable intellectual property laws.

The Services and their content are provided for your personal, non-commercial use.

Unless expressly authorized by us or permitted by applicable law, you may not reproduce, distribute, modify, republish, commercially exploit, publicly display, or create derivative works from our content without prior written permission.

Nothing in these Terms grants you any ownership interest or license in EGA Collection's intellectual property except for the limited right to access and use the Services in accordance with these Terms.

“EGA,” “EGA Collection,” and associated names, logos, designs, and branding may be trademarks or other protected intellectual property of EGA WORLD LLC or its licensors.

Shopify's trademarks and intellectual property belong to Shopify or its licensors.

SECTION 8 — OPTIONAL TOOLS

We may provide access to tools, features, or services offered by third parties.

We do not necessarily monitor or control these third-party tools.

Third-party tools may be provided “as is” and “as available,” subject to the terms and policies of their respective providers.

Your use of third-party tools is at your discretion and may be governed by separate terms and privacy policies.

We may introduce new features, tools, or resources in the future. Unless otherwise stated, they will form part of the Services and be subject to these Terms.

SECTION 9 — THIRD-PARTY LINKS

Our Services may contain links to websites, platforms, applications, or services operated by third parties.

We are not responsible for the content, accuracy, availability, privacy practices, security, or terms of third-party websites that are not controlled by us.

If you access a third-party website or purchase products or services from a third party, you should review that party's terms, privacy policy, and other applicable policies.

Questions or claims concerning third-party products or services should generally be directed to the relevant third party.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

EGA Collection is powered by Shopify, which provides technology that enables us to operate our online store and provide the Services.

However, purchases made through our Store are made directly with EGA WORLD LLC, not Shopify.

Shopify is not the seller of products offered by EGA Collection.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for sales transactions between you and EGA WORLD LLC or for products purchased from us.

Nothing in this section limits any rights or remedies that cannot lawfully be excluded.

SECTION 11 — PRIVACY

Our collection, use, disclosure, and processing of personal information are governed by our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process certain personal information relating to your access to and use of the Services.

Please review our Privacy Policy for information about how personal information is processed and the rights that may be available to you.

SECTION 12 — REVIEWS, FEEDBACK AND USER CONTENT

If you submit reviews, photographs, comments, suggestions, ideas, feedback, or other content to us (“Feedback”), you represent that you have the necessary rights to provide that content.

You grant EGA WORLD LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute such Feedback for purposes reasonably related to operating, improving, and promoting EGA Collection and its products, subject to applicable law.

You must not submit content that infringes another person's intellectual property, privacy, publicity, or other rights or that contains unlawful, defamatory, abusive, obscene, fraudulent, or malicious material.

If you received compensation, a free product, discount, or other incentive in connection with a review or other content, you are responsible for making any disclosure required by applicable law.

We may moderate or remove content where reasonably necessary, including content that violates these Terms or applicable law.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, delivery estimates, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information where reasonably necessary.

Where an error affects an order already placed, we will handle the matter in accordance with applicable law and, where appropriate, contact you before proceeding or issue a refund if the order cannot be fulfilled.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  • violate applicable laws or regulations;

  • infringe intellectual property or other rights;

  • submit false, fraudulent, deceptive, or misleading information;

  • harass, abuse, threaten, or harm others;

  • transmit malware, viruses, or other harmful code;

  • conduct unauthorized scraping, data extraction, or automated access;

  • interfere with the security, integrity, or operation of the Services;

  • collect personal information about others without authorization;

  • engage in spam, phishing, fraud, impersonation, or other malicious activity; or

  • circumvent technical measures designed to protect or restrict access to the Services.

We may restrict, suspend, or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 15 — AUTOMATED AGENTS

If automated or semi-automated software, services, bots, artificial intelligence agents, or similar technologies (“Agents”) access or interact with our Services, they must comply with applicable law, these Terms, and any technical measures or instructions implemented by us.

Agents must not conceal their automated nature, circumvent security measures, CAPTCHAs, access restrictions, or other controls, or interfere with the normal operation of the Services.

We may restrict or block automated access at our discretion where reasonably necessary to protect the Services, our customers, or our business.

SECTION 16 — TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where a user violates these Terms, engages in unlawful activity, creates security risks, or misuses the Services.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination—including intellectual property, liability, privacy, and dispute-related provisions—will continue to apply.

SECTION 17 — DISCLAIMER OF WARRANTIES

We make reasonable efforts to operate the Services accurately, securely, and reliably.

However, to the fullest extent permitted by applicable law, we do not guarantee that the Services will always be uninterrupted, error-free, secure, or available.

Except for warranties or guarantees that cannot legally be excluded, the Services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes or limits statutory warranties, guarantees, or consumer rights that apply to products purchased from us.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, EGA WORLD LLC and its affiliates, officers, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

In particular, nothing in these Terms is intended to exclude or restrict liability for matters that cannot legally be excluded under applicable consumer protection law.

Your statutory consumer rights remain unaffected.

SECTION 19 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless EGA WORLD LLC and its affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, or reasonable expenses arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's rights.

This provision does not apply to the extent prohibited by mandatory consumer law.

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and terms expressly incorporated by reference, constitute the agreement governing your use of the Services and purchases from our online store, subject to any mandatory rights provided by applicable law.

SECTION 22 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other legitimate business transaction, subject to applicable law.

SECTION 23 — GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by the laws applicable to EGA WORLD LLC in the State of Wyoming, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

If you are a consumer residing outside the United States, this choice of law does not deprive you of mandatory protections provided by the laws of your country of residence that cannot lawfully be waived by contract.

Nothing in these Terms prevents a consumer from exercising any right to bring a claim before a court or other competent authority where such right is provided by mandatory applicable law.

SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal and regulatory requirements.

The current version will be published on this page together with the applicable “Last updated” date.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes will not retroactively reduce mandatory rights relating to purchases completed before the updated Terms became effective.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms or our Services may be sent to:

EGA WORLD LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: info@egacollection.com
Website: egacollection.com

Please note that the address above is our registered business address and is not necessarily the return address for products.

For returns, please contact info@egacollection.com first and follow the return instructions provided by our customer support team.