Right of Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party who is not the carrier takes delivery of the goods.

To exercise your right of withdrawal, you must send us a clear statement (e.g. a letter sent by post, fax or E-Mail) about your decision to cancel this contract. You can use the enclosed model cancellation form, which is not mandatory.

In order to comply with the cancellation period, it is sufficient to send the notification regarding the exercise of the right of withdrawal before the cancellation period expires.

Consequences of cancellation

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (excluding any additional costs resulting from your choosing a different type of delivery than that offered by us, you have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we receive notification of the termination of this contract. For this refund, we will use the same payment method as you used in the original transaction, unless something else has been expressly agreed with you; under no circumstances will you be charged for this refund. We may refuse the refund until we receive the returned goods or until you provide evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. If you send the goods back before the fourteen-day period has expired, the deadline will be met. You bear the direct costs of returning the goods. You are only responsible for any diminished value resulting from handling other than that necessary to determine the nature, properties and functioning of the goods. No refund will be given if the product shows signs of wear or damage.